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FAQ

What is Purple Rose Bows?

A subscription of 3 handmade bows delivered to your door monthly.

How does it work?

First, choose whether you would like your bows on a nylon elastic headband or alligator clip. Next, we design and hand make 3 unique bows. Finally, watch for your purple package to arrive right around the end of each month.

How does billing work?

We’re a monthly subscription which means you will be rebilled every month unless you purchase a one-time gift. Rebilling occurs always after you receive your first month of bows (usually around the 4th).

What is the deadline for signing up?

We generally ship between the 25th and 28th of the month. In order to receive the current shipment you need to be signed up by the 20th.

How and where do you ship?

We ship via USPS and currently only ship to the US.

How much does shipping cost?

Shipping is $3.00 each month.

What do I do if my bows arrive with damage?

We hope this doesn’t happen but in the event that it does please notify us within 7 days of receiveing your package and we will arrange to get you a replacement!

Can I cancel my subscription?

If you ever need to close your subscription, you can do so by logging in to your account and cancelling. If you cancel after the 4th of the month you will still receive one more shipment of bows.

How do I contact you?

Contact us anytime at purplerosebows@gmail.com . We will do our best to respond as timely as possible.