Refund policy

Returns/Refunds:

• Returns are eligible up to 14 days after delivery date 
  
• Items purchased from our "sale" or "clearance" category are considered final sale and are not eligible for returns.
• CUSTOM items are considered final sale and cannot be returned, due to the nature of the product.
• Items found to be defective, damaged, or incorrect upon arrival will have shipping cost covered by Purple Rose Co.
• For all other returns, shipping costs will be covered by the customer.
• Purple Rose Co will offer store credit for products in new condition, unworn and free of damages. Must be postmarked within 14 days of receiving the original order.
• To begin your return, e-mail hello@purpleroseco.com

*Please include "RETURN" and your order number in the subject line.

Store credit will be issued via e-gift card to the email on file within 5 business days of receiving your return for the amount paid, less shipping costs.

If you receive a defective or incorrect item, please email hello@purpleroseco.com  We do our best to catch any issues before shipment but sometimes errors happen and we want to make it right.